We've gathered the answers to the questions we hear most. Can't find yours? Send us a message and we'll happily help.
Is everything really handmade?
Yes! Every item is made by hand in small batches, so each one is made with care.
How long until my order ships?
Please allow 2–5 business days for us to prepare your order. See our Shipping & Returns page for full details.
Where do you ship?
We currently ship within the United States only.
How much is shipping?
Standard shipping is $8.00 and Express is $15.00.
What if I change my mind?
No worries. You can request a return within 15 days of receiving your item. Lit candles can't be returned for safety reasons.
Can I order a gift?
Absolutely! Get in touch and we'll help you choose something special.
How do I reach you?
Use the form on our Contact page. We usually reply within 1–2 business days.